• What do we sell? Where do we get it from? 
We sell brand name e-commerce non-deliverables and returns from home goods and furniture stores. 
  • What is our return policy? 
Sales aren't final until an item leaves our warehouse. We provide everyone the opportunity to inspect their items at the time of pickup, and if you aren't completely satisfied with your item(s) you can return them for a full refund. Once an item leaves our warehouse/property, sales are final, and we do accept returns or issue refunds of any kind.
  • What is the pick up procedure? 

You will receive an email, usually within 48 hours of purchase, when your order is ready for pickup. 
Our in-store shopping and pickup hours are: 
Friday: 10AM-2PM
Saturday: 10AM-2PM
Sunday: 10AM-2PM
Monday: 4PM-7PM
You will want to come to the BACKDOOR, and TEXT us at (317)643-0116 with your last name and order number. Once it is your turn we will pull your order to the garage door, will allow you to inspect your items, and then allow you to load your items. Please be aware that we do not help with the loading process, so please be prepared to load and with the correct sized vehicle for your order. 

  • Why do you need to inspect at pickup? What does that entail? 
We provide everyone the opportunity to inspect their items at the time of pickup, and if you aren't completely satisfied with your item(s) you can return them for a full refund. Once an item leaves our warehouse, sales are final, and we do accept returns or issue refunds of any kind. Since our products are non-deliverables/returns some things to check for upon pickup include but are not limited to; damage to item, hardware quantity, missing pieces, coloration, etc. It is in the customers best interest to inspect all items before leaving the warehouse to be sure the item is exactly how they wanted it to be. 
  • What are Weekly Treasure Steals?
We update this collection with items that are up to 75% off OUR original prices. The discount is shown in our listed price and marked with 🎈Weekly Treasure Steals🎈 on the title. The more balloons, the deeper the discount!
    • When do we get new items, and how do you know when to check for them? 
    We typically get new items weekly. We do our best to update the website on a daily basis to make sure our products are correct and accurately portrayed. The best way to stay up to date on new items is to sign up for our email and text club, to check the website regularly, and like us on Facebook, Instagram, and TikTok!
      • Are all items assembled? 
      No, we sell both items in their original packing (requiring assembly) and assembled items. We do our best to add "(Built in Showroom)" to the titles of items that we have assembled in-store, but we will NOT assemble items on request. If you have a question regarding assembly, feel free to reach out to us at hello@thetreasurenest.com.
        • How do you enter a discount code at checkout? 
        Simply type the appropriate discount code into the “enter discount code/gift card” box during the checkout process. If there is an automatic discount you will automatically see that discount once you add the item to your cart. Only one discount can be used at a time.
        • Do we offer shipping/delivery? 

        As of May 2023 we have begun shipping around the US! We have a variety of items available for free shipping, as well as items we currently have in store that can be shipped. We are working on setting up a local delivery process at this time, but feel free to reach out if accommodations are needed!

        • Can we refund something that was shipped to us if we don’t like it?

        We do allow returns on shipping items, since a physical warehouse inspection was not possible to be made by customer. However, Treasury Homewares does not cover the cost of the return, and the return shipping cost must be paid in full by the customer. Also, the item must be returned in the same condition as when it left our warehouses and must be packaged correctly and effectively.  A refund will still be granted for the item being returned to us once it has been returned to our warehouse located in Indianapolis, IN. 

          • What does “unknown” mean on color or dimensions and how can I find out what it is? 
          There are some items that we do not know the color or dimensions of ahead of time. These items have UNKNOWN or N/A under color/dimension. We do our best to update the website with the correct information once we have it. If you are interested in a specific item that has UNKNOWN listed please email us at hello@thetreasurenest.com. 
            • Where are you located? What are your hours? 
            Our address is 5119 East 65th St Indianapolis, IN 46220. Our hours are Friday, Saturday, and Sunday from 10:00 am to 2:00 pm, and Monday from 4:00 pm to 7:00 pm.
              • How do I know if you have more than one of an item? 
              We do our best to list - 2 available, 3 available, etc. in the title of the item if we have more than one of an item. If it does not list that then we just have 1 of that item available. If something is a set of 2, 3, etc. it will also list that in the title of the item. 
                • Do we negotiate? 
                We always price our items around 50% off or more of the retail price. For that reason we do NOT negotiate prices. 
                  • Why does it say an item is sold out after I add it to my cart? 

                  This occurs when you have the item in your cart and we only have 1 of the item. You will need to open a new page and try again or go to your shopping cart in the top right hand corner of the page that way you can proceed with your order. However, when a new truck drops, the website can be somewhat competitive, and an item we only have one of may sell out while you are still shopping. 

                  • If you purchase something and then Treasury Homewares has a sale, can you return your items and then take advantage of the sale? Or can you get a refund for the difference in the price you paid and the price it was on sale for? 

                  Since we have sales on different collections frequently we are unable to offer a refund of any kind on the items you purchased before the sale. Since we generally only have one of each item, the advantage to purchasing early is that you ensure that the item is yours! 


                  Looking for something else?